SMS/MMS Terms of Use and Conditions

Effective Date: January 1, 2025 / Last Updated: October 5, 2026

Overview

Biltright Turf ("we," "our," "us") offers SMS and MMS messaging services to communicate with customers regarding orders, promotions, surveys, and other relevant business updates. By opting into our messaging services, you agree to these SMS/MMS Terms & Conditions.

Consent to Receive Messages

By providing your mobile phone number and opting into our SMS/MMS program, you consent to receive text messages from Turf Distributors, which may include:

  • Order confirmations, shipping updates, and transaction-related notifications
  • Promotional offers, discounts, and marketing campaigns
  • Customer service messages
  • Surveys and feedback requests

You understand that consent is not a condition of purchase.

Message Frequency

Message frequency varies depending on your interactions with Biltright Turf. We strive to keep our messages relevant and to a reasonable volume.

Cost & Carrier Fees

Standard message and data rates may apply based on your mobile carrier's plan. Biltright Turf is not responsible for any charges you incur for receiving SMS/MMS messages.

Opt-Out & Unsubscribe

You may opt out of receiving SMS/MMS messages at any time by:

  • Replying STOP to any text message you receive from us
  • Contacting customer support at info@biltright.com or calling (844) 676-8110

Once you opt out, you will no longer receive further text messages unless you opt back in.

Help & Support

For assistance with our SMS/MMS program, you can:

  • Reply HELP to any message for more information
  • Email us at info@biltright.com
  • Call our support team at (844) 676-8110

Privacy & Data Security

We respect your privacy and take data security seriously.

  • We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.
  • We store and use your phone number in accordance with our Privacy Policy.
  • While we take steps to secure your data, mobile communications are not always secure. Use caution when sharing sensitive information via SMS.

Message Delivery Disclaimer

Turf Distributors and mobile carriers are not responsible for delayed or undelivered messages due to factors outside our control, such as carrier issues, signal interruptions, or device compatibility.

Changes to SMS/MMS Terms & Conditions

We may update these Terms & Conditions at any time. Changes will be posted on our website, and continued participation in our SMS/MMS program constitutes acceptance of these updates.

Contact Us

For questions about our SMS/MMS messaging terms, contact us at:
Email: info@biltright.com
Phone: (844) 676-8110
Website: biltright.com/contact

A few notes:

  • Last updated date: I changed it to today's date since the content changed. Revert it if you'd rather not.
  • Bold formatting: I bolded the new bullet so you can spot it. Remove the bold if you want it to match the other bullets.
  • Brand name: I left "Turf Distributors" in the Consent and Delivery Disclaimer sections, since I don't know if that's intentional. If Biltright Turf is the sender, those should say so, and the brand should match your opt-in form and campaign registration.
  • Privacy policy: The same paragraph should go in the privacy policy, which currently says nothing about SMS data. I can draft that section if you want.